Shipping Policy

Shipping Policy

Last updated: [Insert Date]

Thank you for shopping with Rulo. Below you'll find everything you need to know about our shipping process.

1. Processing Time

• Orders are processed within 1–3 business days after payment is received.

• During high-demand drops or sales, processing may take up to 5 business days.

• You'll receive an email confirmation with tracking info once your order ships.

2. Shipping Rates & Delivery Times

Domestic Shipping (within [your country])

• Standard Shipping: 3–7 business days

• Express Shipping (if available): 1–3 business days

• Rates are calculated at checkout based on your location and selected method.

International Shipping

• Delivery times vary by country: typically 7–21 business days

• International rates are calculated at checkout.

• Customs duties and taxes may apply depending on your country (see below).

3. Tracking

All orders come with tracking. You will receive a tracking link via email once your order ships. If you haven’t received your tracking info within 5 business days, contact us at support@ruloclothing.com.

4. Customs & Import Fees (International Orders)

Rulo is not responsible for any customs charges or taxes incurred on international shipments. These fees are the responsibility of the customer and are determined by your country’s import laws.

5. Lost or Delayed Packages

Once an order is shipped, delivery is the responsibility of the carrier. If your order is significantly delayed or marked as delivered but not received, email us at support@ruloclothing.com — we’ll do our best to help.

6. Address Issues

Please double-check your shipping address before submitting your order. We are not responsible for packages sent to incorrectly entered addresses.

Questions?

Reach out any time:
📩 rulo.clothing.offical@gmail.com